Shipping Policy
Shipping Policy
Last Updated: 17/04/2026
All our photo albums are printed locally near your delivery address to reduce delivery times and our carbon footprint.
How do you determine delivery times?
We enter specific delivery times manually, as we ship from multiple locations depending on the delivery location.
Delivery locations
At the customer's address. We ship worldwide.
Order cut off
| Time | Timezone |
|---|---|
| 12:00 PM | (GMT+01:00) Central European Standard Time (Paris) |
Any order placed after 12:00 PM or on a non-business day will be processed on the next business day.
Handling time (days)
| Min | Max | Fulfilled |
|---|---|---|
| 1 | 4 | Mon – Fri |
Transit time (days)
| Transit Time | Shipped |
|---|---|
| All destinations | Mon – Fri |
| Min | Max |
|---|---|
| 5 | 14 |
Total delivery time
Estimated delivery time based on customer locations:
All destinations: 6–18 business days
Shipping costs by delivery location
| Delivery Location | Shipping Cost |
|---|---|
| France | €11.67 |
| Germany | €7.57 |
| Other EU countries | €9.90 |
| United States | $11.02 |
| Australia | $12.87 |
| Canada | $17.50 |
| Rest of the World | €23.72 |
Customs duties
For deliveries within the European Union, no customs fees apply.
For deliveries outside the EU (United States, Canada, Australia, etc.), customs duties and import taxes may apply. These fees are the responsibility of the recipient and are not included in the order price.
Order tracking
You will receive an email with tracking information as soon as your album is shipped.
Contact
For any delivery-related question: lisa@souvence.com
Address: 39 Rue Galilée, 75116 Paris, France
